Do Protector products contain any paraben?
Protector products do not contain any paraben, sulfates, DEA, heavy metals and with no circumstances formaldehyde the contents not including formaldehyde. It can be used even during pregnancy.
How is your products different from other products?
Our brand is the first in the world to be produced without paraben-based preservatives, which are commonly used in many products to extend shelf life and prevent spoilage. Preservation in our products is accomplished through ultrasonic waves generated by piezoelectric crystals, breaking down and removing oxygen to extend shelf life to 3 years without the use of any toxic and harmful substances.
Is Protector facility tested for contaminants prior to product manufacturing?
Our products are tested for product safety and efficacy at our research and development facility and by independent third parties before they go on the shelf. Pro-tector manufactures its product to GMP standards that meet industry standards in formulation, production and testing.
Are Protector products Kosher? Do you have a certificate?
We hold KOSHER Certification, which validates the ingredients, manufacturing facility and actual production of our tested products to ensure that all components, derivatives, tools and machines are free of non-kosher components.
Do you ship internationally?
We are currently unable to accept orders to be billed or shipped to destinations outside the U.S. We apologize for any inconvenience.
What shipping options are available?
We are currently offering ground shipping on all orders.
Any order over $50 shipped within the contiguous US will receive free shipping.
Where is my shipping and tracking information?
You will receive an email with tracking information as soon as your order ships. The shipping notification email is titled "Your order has shipped". Open the email and click the button that says "Track Your Order".
On the Website:
Log in to your account, you will see a section titled "Your Order" with a progress bar currently at "Shipping", next to the products ordered, click the button to "Track my order".
How do I return my order?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unopened or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start the return process for US based orders, please check our Refund Policy.